Should You Be Nice or Tough? #PersonalEffectiveness #InBusiness

By Matt Collins – Fri 8th Novemeber 2013 – 3:05p.m

Leaders often take one of two approaches: “Drivers” are good at establishing high standards, keeping people focused on goals, and continually improving. “Enhancers,” by contrast, act as role models, giving honest feedback in a helpful way, developing people, and maintaining trust. Neither approach on its own is sufficient to increase employee engagement. Instead, think in terms of “and” instead of “or.” You can demand a great deal from employees, but also be seen as considerate, trusting, and collaborative.

If you consider yourself a driver, don’t be afraid to be the “nice guy” sometimes. For example, when setting a challenging target, acknowledge just how hard it might be on your team and offer to help if they need it. On the other hand, if you’re an enhancer, try setting demanding goals with your usual words of encouragement.

Both approaches need to be used with equal force to maximize engagement.


Tags: , , , , ,

One response to “Should You Be Nice or Tough? #PersonalEffectiveness #InBusiness”

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: